Refund and Returns Policy

We want you to love your Ottoman Stones jewelry. If you are not completely satisfied with your purchase, we’re here to help.

Returns

• You may request a return within 14 days of receiving your order.

• Items must be unworn, undamaged, and returned in their original packaging.

• Custom or personalized items are non-returnable unless defective.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection.

• Approved refunds will be processed to your original payment method within 5–10 business days.

Return Shipping

• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

To initiate a return, please contact us at:

[email protected]